FAQs

How long does my order takes to process?

Processing takes 2-3 business business days

What's the difference between shipping and processing? 

Processing is the time it takes to prepare your order for shipment which is 2-3 days. Shipping is the time it takes to be delivered to you which is 3-5 days.

Please note: Due to COVID-19 orders may be delayed 

 How do I get a refund?

There are no refunds or exchanges.

 What ingredients are in the Oil?

 A full list of ingredients is listed on the Nourishing Hair Oil page.

How often should I be using the oil? 

3 times a week is standard. Remember a little goes a long way.

 Is there any other way I can purchase the oils?

Yes, you can pick up in store.